LESCO urges alternative payment methods as Pakistan Post ends electricity bill collection service

2026-02-20 - 08:13

LAHORE – The Pakistan Post has officially announced the discontinuation of electricity bill collection services, affecting consumers who previously relied on post offices for payment of their LESCO bills. The move marks a major shift in the payment infrastructure for electricity customers across Lahore and surrounding areas. The Lahore Electric Supply Company (LESCO) described the decision as part of its ongoing efforts to modernize billing systems, enhance operational efficiency and improve convenience for electricity users. According to company officials, the change is intended to streamline payment processes and reduce delays associated with traditional collection channels. LESCO’s alternative payment methods for consumers to pay electricity bills LESCO urged consumers to adopt alternative payment methods to ensure timely settlement of bills and avoid service interruptions. Authorized channels include QR code-based payments, bank transfers, online portals, and other recognized digital platforms. By encouraging the use of these alternatives, LESCO aims to provide a faster, safer, and more transparent payment experience for its customers. The utility company emphasized that discontinuing payments via Pakistan Post does not affect bill issuance or electricity supply, and customers can continue to receive their bills through existing distribution channels. LESCO also reassured users that the transition to digital and authorized payment mechanisms is part of a broader effort to modernize services and reduce reliance on manual systems. The consumers are advised to plan ahead and use available electronic and bank-based payment options to prevent late payment penalties. LESCO also encouraged users to familiarize themselves with the company’s online and mobile platforms, which offer real-time payment confirmation, bill tracking, and customer support services. The announcement shows a broader trend in Pakistan’s utility sector toward digitalization and contactless payment solutions, aimed at improving service efficiency while ensuring that the customers experience minimal disruption during the transition from traditional methods. LESCO says it is committed to provide efficient, reliable and convenient electricity services. It said that it would also focus modernization and latest payment system across it service areas after end of Pakistan Post service for bills. LESCO to issue new electricity bills to solar users for January 2026