Wafaqi Mohtasib directs staff to ‘redouble’ efforts for speedy relief to masses

2026-03-06 - 22:33

Newly appointed Federal Ombudsman (Wafaqi Mohtasib) Naveed Kamran Baloch who has joined office as the 9th Wafaqi Mohtasib held a meeting of the senior staff members of the Secretariat of Wafaqi Mohtasib on Friday and directed them to redouble their efforts for speedy resolution of public complaints relating to maladministration. The officers and staff members of the regional offices also joined through online. Mr. Baloch termed the Wafaqi Mohtasib Office as a model national Institution, rendering very useful service to the public. ‘It is imperative that all members must continue working with the same devotion and dedication which is its hallmark so that it can retain the trust and confidence of the general public’, he added. He further observed that Allah Almighty has bestowed on him a huge responsibility and he would make every effort to do justice to this office. He expressed the resolve to take the organization from strength to strength by virtue of professionalism, devotion and dedication. He urged the staff members to give special attention to the quality of output saying that mere increase in number of complaints dealt with is not enough, quality must also be maintained. The Wafaqi Mohtasib added that every effort should be made to improve the service delivery especially in the remote and far off places. ‘Dispensation of administrative justice at the door steps of the people holds a high priority’, he said. He also paid glowing tributes to the outgoing Mohtasib, Mr. Ejaz Ahmad Qureshi, who completed his 04-year term a couple of months ago, saying that he sat up lofty standards of public service. Earlier, he attended various briefings and presentations on the working of different sections and branches of the Wafaqi Mohtasib Secretariat. Mr. Naveed Kamran Baloch took oath of the Wafaqi Mohtasib Office on Wednesday, 4th March 2026. He is from the Pakistan Administrative Service (PAS) and has earlier served as Federal Secretary Finance, Secretary Cabinet Division besides the Chief Secretary KP Province. He holds a Master’s Degree in Social Policy and Planning from the Prestigious London School of Economics.